What is the Returns Policy?
There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).
If you wish to return any item(s) you have purchased, you can return the item(s) via post to our online store within 14 days from the date of delivery. Original postage costs will not be reimbursed, nor will return postage costs, unless the item(s) are faulty or not as ordered. In this instance, postage will be incurred by (In) Case Pty Ltd (Accessories and Style). Please contact customer service to organise prepaid postage.
We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until received by (In) Case Pty Ltd (Accessories and Style).
Store purchases can not be returned or refunded online.
Returns Policy Conditions
At Accessories and Style we want to ensure you love the items you purchase. If you have changed your mind on a purchase we will exchange your item or refund your original method of payment provided that:
You contact the Online team at firstname.lastname@example.org to let them know of the returning item within 14 days and return the item within 14 days.
You produce your original online invoice (receipt) when you return the item, this can be emailed to the online team at email@example.com
The item is in original saleable condition;
– With all original tags and any sewn labels still attached
– In an unworn, unopened and unused state
If you are not able to comply with these requirements, Accessories and Style reserves the right to refuse an exchange or refund on change of mind items.
Items on Sale will only be exchanged (not refunded) for change of mind except where the item is faulty or defective.
Any items returned as part of a Spend and Save promotion will be refunded or exchanged at the paid discounted price or as the percentage price calculated by Accessories and Style, not the original full price.
PLEASE RETURN YOUR ITEMS TO:
Accessories and Style
ATTN: ONLINE RETURNS
1-7 GREEN STREET
BANKSMEADOW NSW 2019